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ONLINE BANKING
ONLINE BANKING > OVERVIEW
Our Online Banking gives you 24 hour, 7 days a week access to your checking, savings, money market, certificate of deposit, and loan accounts from your home, office computer or on your electronic device. We also have a Mobile Banking app available in the Apple Store and/or the Google Play Store! Worthington Federal Savings Bank’s Online Banking combines convenience and flexibility while you easily conduct a wide range of personal banking transactions.
- With Worthington Federal Savings Bank’s Online Banking, you can:
- Review your deposit account information.
- Review your loan account information.
- Make transfers between accounts.
- Make payments on your Worthington Federal Savings Bank loans.
- Mobile deposit with your electronic device.
- BillPay.
Sign up for Online Banking! (Hyperlink to login page)
Q. Is there any special software required?
A. No. Just an internet browser that supports 128-bit encryption. The following
browsers are all acceptable: Microsoft Internet Explorer version 5.5 or higher
(with Secure Sockets Layer support) or Netscape Communicator version 6.2 or higher.
Q. Is Online Banking secure?
A. Yes. Besides using 128-bit encryption, Worthington Federal Savings Bank’s Online
Banking is built with several additional safeguards to ensure your account information
remains secure. Should someone attempt to access your account portfolio using
an incorrect password more than three times, Worthington Federal Savings Bank
will lock the entire session from use for 30 minutes. Should this happen more
than three times, the lockout will become permanent and can only be cleared by
a Worthington Federal Savings Bank employee. Should you forget to logout of Online
Banking, your session will automatically be terminated after 15 minutes of no
activity.
Q. What if my ACCESS ID and/or PASSWORD don’t seem to work?
A. There are a couple solutions to this problem. The most common issue is the
placement of your CAPS LOCK key. Your ACCESS ID and PASSWORD are case sensitive.
The second most common issue is a complete lockout of your account. If you weren’t
sure of your PASSWORD, and began guessing or didn’t realize that you were entering
your PASSWORD in the wrong case, you had only three chances to get it right.
As a security feature, we lockout all accounts if an incorrect PASSWORD in entered
on the third try. The lockout session will last for 30 minutes. If you
initiate the lockout three times, then it becomes permanent. Then the only
way to reset a lockout is to send us an e-mail using the “contact us” section
of this website or calling (507) 372-2131 during regular business hours.
Q. What if I have forgotten my password?
A. You can call our office or you can click on "Forgot Password" link. If you
use the link, you will recieve an email with instructions on resetting. If you
do not see the email in your "inbox", check your SPAM/Junk mail folder.
